Frequently Asked Questions
At Innovative Transport Solutions, we understand that shipping complex and heavy freight comes with unique challenges. That’s why we’ve compiled answers to the most frequently asked questions about our services, equipment, and capabilities. Whether you're looking for transloading support, warehouse space, or help with international freight, this resource is designed to give you a clearer understanding of how we can support your logistics needs.
What services does Innovative Transport Solutions offer?
Innovative Transport Solutions provides a full range of logistics and cargo handling services tailored for complex freight challenges. These include ocean container drayage, heavy-duty devanning and transloading with 19-ton forklifts, bonded and general warehousing, long-haul trucking, and domestic LTL/FTL shipping. Additionally, we provide innovative cargo loading systems — such as the Mobile Transport Tray and Portable Roller Bed System — designed to streamline the handling of in-gauge ocean cargo and heavy, oversized air freight shipments for ground transport.
Where are your warehousing facilities located?
Innovative Transport Solutions operates strategically located facilities in Chicago, IL (HQ), Los Angeles, CA, and Miami, FL. These locations allow for efficient cargo processing near major ports, airports, and rail hubs, supporting both domestic and international freight flows.
Do you offer bonded warehousing?
Yes, ITS offers U.S. Customs Bonded Warehouse facilities (CFS) in select locations. This allows importers to store goods without immediately paying duties, giving clients flexibility and control over their inventory and customs processes.
What types of freight can you handle?
ITS specializes in handling heavy, long, and high-value freight that traditional logistics companies may struggle to move. This includes materials like steel and aluminum, aerospace components, industrial machinery, automotive parts, and other cargo that requires custom handling solutions.
What is the Mobile Transport Tray?
The Mobile Transport Tray (MTT) is a proprietary loading solution developed by ITS to simplify the loading, unloading and transport of long and heavy cargo. It minimizes the need for manual handling, reduces loading/unloading times, and enables cargo to be moved easily between flatbeds, dry vans, and containers — without requiring custom crating or rigging. It is ideal for shippers facing constraints with in-gauge freight.
Can you handle hazardous materials?
Yes, ITS is Hazmat certified and equipped to manage the secure and compliant transport of hazardous materials. Our trained team ensures proper labeling, documentation, and handling procedures are followed at every step of the supply chain.
What is your service area for shipping?
Innovative Transport Solutions offers coverage throughout North America. From port drayage and regional trucking to cross-country long-haul and transloading services, ITS connects major freight corridors coast-to-coast.
Do you offer pick and pack services?
Yes, pick and pack services are available at ITS's warehousing facilities. Our team can break down pallets, fulfill individual orders, and prepare shipments for distribution, allowing customers to streamline inventory management and order fulfillment.
How large are your warehouses?
ITS offers substantial warehousing space across three major logistics hubs:
- Chicago: 250,000 square feet
- Los Angeles: 40,000 square feet
- Miami: 40,000 square feet
These facilities are equipped with high-capacity forklifts, heavy-duty racking, and scalable handling systems to accommodate a wide range of cargo types.
What industries do you serve?
ITS serves a broad range of industries including metals and mining, aerospace, defense, automotive, agriculture, pharmaceuticals, and international freight forwarding. Our specialized equipment and customized logistics solutions make us a trusted partner for sectors that require high-touch and high-capacity cargo handling.
What is the Portable Roller Bed System?
The Portable Roller Bed System (PBS) is a mobile, non-powered unit designed to make air cargo loading and unloading fast and efficient. It allows shippers to roll Unit Load Devices (ULDs), PMC pallets, or BUPs in and out of trailers and warehouses without needing permanent infrastructure. It is a game-changing solution for air freight consolidators and freight forwarders looking to improve operational efficiency.
Can you assist with international shipments?
Yes, ITS offers comprehensive support for international shipments including drayage from ocean ports, devanning, transloading, and cargo preparation for onward shipment. Our equipment and expertise helps simplify the movement of international freight across North America.
How do you protect cargo during shipping?
ITS minimizes risk by using proprietary loading systems that reduce the number of handling points. Tools like the Mobile Transport Tray and Roller Bed System help secure cargo during transfer and transit, reducing damage and improving safety. All equipment is approved by Class I Railroads and major airlines across North America.
Do you offer LTL and FTL services?
Yes, ITS offers both Less Than Truckload (LTL) and Full Truck Load (FTL) shipping services. Whether you’re moving a single pallet or a full trailer’s worth of cargo, their team can provide tailored shipping solutions with flexible scheduling and reliable transit times.
How can I request a quote?
You can request a quote by filling out the contact form, or by calling our team directly. We will provide customized logistics solutions based on your freight type, service needs, and delivery timelines.